Day: 3 April 2020

  • Home supply and services

    Making gains: Electricity switching

    The Commission for the Regulation of Utilities published its January 2020 Customer Switching Report for the Electricity and Gas Retail Markets on 12 March. In this edition of the blog, we compare electricity supplier’s net switching positions. We also look at what new suppliers are making gains in retail market share. Click here...

  • Regulation and policy

    How are domestic suppliers expected to serve their customers during COVID-19?

    With the COVID-19 pandemic taking centre stage of late, here we consider how domestic suppliers are responding to the outbreak and how this could affect their day-to-day compliance. Amid the ever-mounting pressure on suppliers due to COVID-19, licensees have been promised pragmatism by the regulator in its approach to compliance....